Terms of service

Welcome to selfielesliea.shop.

These Terms of Service govern your access to and use of selfielesliea.shop, including purchases made through our online store.

By accessing the website, browsing our products, or placing an order, you agree to these Terms of Service to the extent permitted by applicable law.

Nothing in these Terms excludes or restricts mandatory rights available to UK consumers.

1. Online Store

selfielesliea.shop operates an ecommerce website through Shopify.

References to “we”, “us”, and “our” refer to the operator of selfielesliea.shop.

References to “you” and “customer” refer to individuals accessing or purchasing through the website.

2. Eligibility

By submitting an order, you confirm that you have legal capacity to enter into the transaction or are otherwise legally authorised to do so.

You must provide accurate information during checkout.

3. Product Information

We make reasonable efforts to present product information accurately.

Product images are provided for illustrative and informational purposes.

Actual colours or appearance may vary depending on factors such as:

  • Display settings;
  • Screen technology;
  • Lighting;
  • Photography; and
  • Manufacturing variations.

Product specifications may occasionally change.

Nothing in this section limits statutory rights where goods do not match their description or otherwise fail to conform to applicable law.

4. Prices

Prices displayed on our website are those applicable when shown, subject to correction of obvious errors.

Any applicable charges will be displayed during checkout before the customer submits the order.

Prices may change from time to time, but a later price change will not normally affect an already accepted order.

5. Orders

Placing products in your cart does not reserve inventory.

When you submit an order, you are making an offer to purchase the relevant products.

You will normally receive an electronic acknowledgement or confirmation.

We reserve the right to reject or cancel an order where legally permissible, including where:

  • A product is unavailable;
  • Pricing contains an obvious error;
  • Payment cannot be authorised;
  • Fraud is reasonably suspected;
  • Delivery cannot reasonably be completed; or
  • The order violates these Terms.

If we cancel a paid order, the relevant amount will be refunded.

6. Payment

Customers must provide valid payment information.

Available payment methods are displayed during checkout and may vary.

Payments may be processed by Shopify or independent payment-service providers.

You represent that you are authorised to use the payment method submitted for an order.

7. Shipping

All orders qualify for free standard shipping.

Our standard estimated delivery timeframe is 15–20 days.

Please read our Shipping Policy for detailed information about delivery.

8. Delivery Information

Customers must provide a complete and accurate delivery address.

If you discover an error after submitting an order, contact:

info@selfielesliea.shop

We will make reasonable efforts to update the information where possible, but changes cannot be guaranteed after fulfilment has begun.

9. Risk and Delivery

Responsibility for goods will transfer in accordance with applicable consumer law.

Nothing in these Terms is intended to improperly transfer the risk of goods to a UK consumer before the point provided by applicable law.

10. Returns

Returns are governed by our Return and Refund Policy.

Eligible customers may also have statutory cancellation rights and separate statutory remedies for faulty or non-conforming products.

11. Cancellation Rights

Where the Consumer Contracts regulations or another applicable law provides a right to cancel an online purchase, those statutory rights continue to apply.

Our Terms of Service and Return and Refund Policy are not intended to reduce those rights.

12. Faulty or Non-Conforming Goods

Goods supplied to UK consumers must meet applicable statutory requirements.

If you believe a product is faulty, damaged, not as described, or otherwise does not conform to the contract, contact:

info@selfielesliea.shop

Nothing in these Terms limits remedies that cannot legally be excluded.

13. Promotions

We may offer discounts, promotional codes, or special offers.

Promotional offers may be subject to conditions including:

  • Availability;
  • Eligible products;
  • Validity periods;
  • Minimum purchase requirements; and
  • Limits on combining promotions.

We may withdraw or modify a promotion before an eligible order has been completed, subject to applicable law.

14. Website Availability

We aim to maintain access to the website, but uninterrupted availability cannot be guaranteed.

The website may occasionally be unavailable because of:

  • Maintenance;
  • Technical problems;
  • Security issues;
  • Network failures;
  • Shopify platform issues; or
  • Circumstances outside our reasonable control.

15. Accuracy of Website Information

We make reasonable efforts to keep website information accurate.

Occasionally, information may contain typographical, technical, pricing, inventory, or other errors.

Where appropriate and legally permitted, we may correct such errors.

16. Intellectual Property

Unless otherwise indicated, website materials including text, layout, graphics, designs, product presentation, and other content are protected by applicable intellectual-property laws or are used under appropriate rights or licences.

You may use the website for lawful personal shopping purposes.

You may not, without appropriate permission:

  • Reproduce substantial website content commercially;
  • Copy or exploit protected materials;
  • Circumvent security features;
  • Use automated systems in a harmful manner;
  • Misrepresent website content as your own; or
  • Use the website to violate third-party rights.

17. User Conduct

You must not use selfielesliea.shop:

  • For unlawful purposes;
  • To commit fraud;
  • To transmit malicious software;
  • To interfere with website operation;
  • To attempt unauthorised access to systems;
  • To obtain another person's information unlawfully; or
  • In a manner that violates applicable law.

18. Third-Party Services

Our website may rely on third-party services including Shopify, payment providers, carriers, analytics services, and other technical providers.

Some third-party services may be governed by their own terms and privacy practices.

19. External Links

Our website may contain links to websites operated independently by third parties.

We do not control independent websites and are not responsible for their content, availability, or practices.

20. Personal Information

Our collection and processing of personal information is described in our Privacy Policy.

Please review the Privacy Policy before using the website.

21. Limitation of Liability

Nothing in these Terms excludes or limits liability where exclusion or limitation would be unlawful.

In particular, nothing is intended to exclude liability for matters that cannot legally be excluded or to restrict mandatory consumer remedies.

To the maximum extent permitted by applicable law, we will not be responsible for losses that are not reasonably foreseeable consequences of our breach or that result solely from circumstances for which we are not legally responsible.

22. Events Beyond Reasonable Control

We will not be responsible for delays or failures caused solely by events beyond our reasonable control to the extent permitted by law.

Such circumstances may include severe weather, transport disruption, carrier disruption, industrial action, natural disasters, governmental restrictions, network outages, or other extraordinary circumstances.

This section does not remove statutory rights relating to delivery or refunds.

23. Indemnification

To the extent legally permitted and applicable to non-consumer conduct, users are responsible for losses caused by unlawful misuse of the website or deliberate infringement of third-party rights.

Nothing in this section imposes obligations on consumers that would be unfair or unenforceable under applicable consumer-protection law.

24. Severability

If a provision of these Terms is found to be unlawful or unenforceable, that provision will be interpreted or removed only to the extent necessary, without affecting the remaining provisions where legally possible.

25. No Waiver

If we do not immediately enforce a provision of these Terms, that does not necessarily mean we have waived our right to enforce it later.

26. Changes to These Terms

We may update these Terms periodically.

Changes will apply from the date the revised Terms are published unless applicable law requires otherwise.

Changes will not retroactively remove rights already acquired under an existing contract.

27. Governing Law and Consumer Jurisdiction

These Terms are governed by applicable UK law.

If you are a consumer resident in the United Kingdom, nothing in these Terms deprives you of mandatory protections or access to courts available to you under the law applicable in the part of the United Kingdom in which you live.

28. Entire Agreement

These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and other terms expressly applicable to an order, form the relevant contractual framework for use of our store, subject to mandatory law.

29. Contact Information

Questions about these Terms of Service may be sent to:

selfielesliea.shop
Email: info@selfielesliea.shop