Privacy policy
This Privacy Policy describes how selfielesliea.shop collects, uses, stores, shares, and otherwise processes personal information when you visit our website, make a purchase, contact us, interact with our services, or otherwise use our online store.
For purposes of this policy, references to “we”, “us”, “our”, and “selfielesliea.shop” refer to the operator of the selfielesliea.shop online store.
Questions regarding this Privacy Policy may be sent to info@selfielesliea.shop.
The UK Information Commissioner's Office explains that privacy information must tell individuals how their personal data is being used and should be provided in an easily accessible form. Shopify also provides merchant privacy controls, including privacy-policy and cookie-banner functionality.
1. Personal Information We Collect
Depending on how you interact with our store, we may collect information including:
Contact Information
This may include:
- Name;
- Email address;
- Telephone number;
- Billing address;
- Shipping address; and
- Other contact information you provide.
Order Information
When you place an order, we may process information such as:
- Products purchased;
- Order number;
- Purchase amount;
- Currency;
- Billing information;
- Shipping information;
- Order status;
- Returns;
- Refunds; and
- Customer communications relating to the transaction.
Payment Information
Payments may be processed through Shopify or third-party payment service providers.
Payment-related information may include payment method details and transaction information.
We may not directly receive or store complete payment-card information where that information is processed securely by the relevant payment provider.
Account Information
If customer-account functionality is available, we may collect information associated with your account, including login-related information, purchase history, preferences, and account settings.
Device and Usage Information
When you access our website, certain information may be collected automatically, including:
- IP address;
- Browser type;
- Device type;
- Operating system;
- Device identifiers;
- Referring pages;
- Pages visited;
- Interaction data;
- Dates and times of visits;
- Cookie identifiers; and
- Similar technical information.
Customer Service Information
If you contact us, we may process the information contained in your communication, including your email address, order details, questions, complaints, photographs, and any other information you voluntarily provide.
2. How We Collect Information
We may obtain personal information:
- Directly from you;
- Through our website;
- Through Shopify;
- From payment processors;
- From shipping and fulfilment providers;
- Through cookies and similar technologies;
- From analytics providers;
- From fraud-prevention services; and
- From other service providers used to operate our store.
3. How We Use Personal Information
We may use personal information to:
- Process purchases;
- Accept and administer payments;
- Confirm orders;
- Fulfil and deliver orders;
- Provide shipping information;
- Process returns and refunds;
- Respond to customer enquiries;
- Maintain customer accounts;
- Provide customer support;
- Detect and prevent fraud;
- Maintain website security;
- Improve website performance;
- Analyse use of our services;
- Remember customer preferences;
- Comply with legal obligations;
- Establish, exercise, or defend legal claims;
- Enforce our Terms of Service;
- Manage business operations; and
- Send marketing communications where legally permitted.
4. Legal Bases for Processing
Where UK data-protection law applies, we process personal data only where we have an appropriate legal basis.
Depending on the circumstances, the legal basis may include:
Contract
Processing may be necessary to enter into or perform a contract with you, including processing an order, arranging delivery, or handling a return.
Legitimate Interests
We may process information where necessary for legitimate business interests, provided those interests are not overridden by your rights and interests.
Examples may include fraud prevention, website security, customer-service improvement, and business administration.
Legal Obligation
We may process information where necessary to comply with applicable laws, regulatory requirements, tax obligations, accounting requirements, court orders, or lawful requests.
Consent
Where required, we may process information based on your consent, including certain marketing or non-essential cookie activities.
Where processing is based on consent, you may withdraw that consent subject to applicable law.
5. Shopify
Our online store is powered by Shopify.
Shopify provides ecommerce infrastructure that enables us to offer products and services online.
As part of providing these services, Shopify may process certain personal information.
Shopify's own handling of information is also subject to its applicable privacy documentation and contractual arrangements.
6. Cookies and Similar Technologies
Our website may use cookies, pixels, tags, local storage, and similar technologies.
These technologies may be used to:
- Operate essential website functions;
- Maintain shopping-cart functionality;
- Remember preferences;
- Support checkout;
- Protect the website against fraud;
- Measure website performance;
- Understand visitor behaviour;
- Improve our services; and
- Support advertising or marketing where permitted.
Where consent is legally required for non-essential cookies, we aim to obtain the required consent through available privacy controls.
You may also be able to manage cookies through your browser settings.
Disabling certain cookies may affect website functionality.
7. Analytics
We may use analytics tools or Shopify functionality to understand how visitors interact with our store.
Analytics information may help us understand:
- Which pages are visited;
- How visitors navigate the store;
- General traffic patterns;
- Website performance; and
- How customers interact with products and features.
Where required by law, non-essential analytics technologies will be subject to appropriate consent controls.
8. Marketing
We may send marketing communications where permitted by applicable law.
Where consent is required, we will seek appropriate consent before sending such communications.
You may unsubscribe from marketing emails using the unsubscribe mechanism provided in the communication or by contacting:
Opting out of marketing does not prevent us from sending transactional communications relating to purchases, returns, security, or customer-service matters.
9. How We Share Information
We may share personal information with service providers where reasonably necessary to operate our business.
These may include:
- Shopify;
- Payment processors;
- Shipping carriers;
- Fulfilment providers;
- Customer-support providers;
- IT and hosting providers;
- Analytics providers;
- Fraud-prevention providers;
- Professional advisers;
- Government or regulatory authorities where legally required; and
- Other providers necessary to fulfil an order or operate our store.
We do not authorise service providers to use personal data for unrelated purposes except where they independently process information under their own lawful authority.
10. Business Transactions
If our business or relevant assets are involved in a merger, acquisition, restructuring, financing, sale, transfer, or similar transaction, personal information may be disclosed where lawful and reasonably necessary in connection with that transaction.
11. Legal Disclosures
We may disclose information where reasonably necessary to:
- Comply with applicable law;
- Respond to lawful government requests;
- Comply with court orders;
- Protect our legal rights;
- Protect customers or others;
- Investigate suspected fraud; or
- Enforce applicable agreements.
12. International Transfers
Some service providers involved in operating an ecommerce business may process personal information outside the United Kingdom.
Where UK data-protection laws require safeguards for international transfers, appropriate transfer mechanisms should be used.
Depending on the circumstances, these may include adequacy regulations, contractual safeguards, or another legally recognised transfer mechanism.
13. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and as necessary to comply with applicable legal, accounting, tax, fraud-prevention, dispute-resolution, and contractual obligations.
Retention periods may vary depending on the category of data and the reason it is processed.
When information is no longer required, it may be deleted, anonymised, or otherwise handled in accordance with applicable requirements.
14. Data Security
We use reasonable organisational and technical measures intended to protect personal information.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
Customers should also take appropriate steps to protect passwords, devices, and account credentials.
15. Your UK Data Protection Rights
Subject to applicable law and relevant exemptions, individuals may have rights relating to their personal information, including rights to:
- Request access to personal data;
- Request correction of inaccurate information;
- Request deletion in certain circumstances;
- Request restriction of processing;
- Object to certain processing;
- Request data portability where applicable;
- Withdraw consent where processing relies on consent; and
- Raise concerns regarding the handling of personal information.
A request may be submitted to:
We may need to verify your identity before fulfilling certain requests.
16. Complaints
If you believe your personal information has not been handled appropriately, please contact us at:
You may also have the right to make a complaint to the UK Information Commissioner's Office where UK data-protection law applies.
17. Children's Privacy
Our store is not intended to knowingly collect personal information from children who are not legally capable of entering into the relevant transaction or providing valid consent where consent is required.
If you believe a child has provided personal information improperly, please contact us.
18. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of independently operated third-party websites.
Customers should review the privacy policies of those services before providing personal information.
19. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in:
- Our business;
- Our website;
- Our services;
- Technology;
- Legal requirements; or
- Privacy practices.
The revised version will be posted on this website with an updated revision date.
20. Contact Us
For questions regarding this Privacy Policy or personal-information requests:
selfielesliea.shop
Email: info@selfielesliea.shop
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